Shipping Info 📦💨 Our current lead time for new orders is 2 weeks. Orders #1151-1173 will ship by Sat, Oct. 24th.

SHIPPING


OTL Jewelry is handmade and customized to your preference and therefore partially made to order. We update our current lead time and shipping status every MONDAY on our website banner (see the top of the page).
  • USPS 1st Class (Domestic) : $5
    • Items ship within 1-3 weeks of purchase and then require an additional 2-10 days to travel via USPS. We do our best to ship items out in a timely manner - please be a bit more patient with us during this time, as there are lots of delays that are out of our control. Check our IG posts or banner at the top of the website for the most up-to-date lead times.
  • USPS 1st Class (International) : $15+
    • Items ship within 1-3 weeks of purchase and then require an additional 3-30 days to travel via USPS 1st Class International. Supplemental invoice will be sent if shipping is over $15 for the difference in price.

Feel free to contact us if you have any questions about your order!

After your order, you will receive an order confirmation email. Check it to make sure your address is correct and secure! We cannot be held responsible for packages marked as "delivered" but are lost / stolen at your address. When your items are ready to ship, you will receive an email with tracking info. Please allow a few days for the tracking link to update, as we take each package directly to the post office on Wednesdays and Saturdays.

Please contact us if your tracking link does not update or seems stuck "in transit" for an excessive amount of time.